I have had my home in Bend managed by COLM for a bit over two years, until its recent sale. They have been excellent. My primary communication has been with Lori, who is responsive and offers sound advice for a “non professional” landlord. We rented without a property manager for two years prior to that, and had great difficulty when the tenants moved out. Had it been managed by COLM that would not have been a problem. I heartily recommend COLM, and have appreciated them and the contractors they used on my home.